In Hipercalzado we guarantee your satisfaction for that you have up to 30 days after receiving your order to make a refund for free.
You must follow the following steps to make a return:
1. Shoes must be clean, unused and in their original packaging.
2. You must pack the shoes so that they do not deteriorate during transport.
3. You must indicate the order number within the package.
4. Paste a label with the following return address in the package:
Pol. Ind. 12 Octubre
Calle Garrido Atienza, 21
18320 Santa Fe, Granada (Spain)
5. You must contact us from the following page by clicking HERE and tell us you want to make a return.
6. Our carrier will pick up your shoes.
7. Once we have received the shoes we will make the refund of the shoes returned.
ATTENTION: If you have bought the shoes from a Hipercalzado member, the return costs are also free, but please check the return address. If you have bought the product from a Hipercalzado partner, the return address must be the partner's address.