AVISO PRIVACIDAD

HIPERCALZADO PRIVACY NOTICE

We understand how important it is to you how we use your personal information and how we share it. We appreciate the trust you place in us to handle it with the necessary care and prudence. This Privacy Notice describes how we collect and process your personal information on Hipercalzado’s websites, devices, products, services, online stores, and applications that refer to this Privacy Notice (together, the “Hipercalzado Services”).

·Personal Information Controllers

·What Personal Information Does Hipercalzado Collect from Customers?

·For What Purposes Does Hipercalzado Process Your Personal Information?

·Cookie Information

·Does Hipercalzado Share Your Personal Information?

·Is My Personal Information Safe?

·Information on Third-Party Advertisers and Links to Other Websites

·What Information Do I Have Access To?

·What Options Do I Have?

·Is the Use of Hipercalzado’s Services Allowed for Minors?

·How Long Do We Keep Your Personal Information?

·Contacts, Notifications, and Reviews

·Related Practices and Information

PERSONAL INFORMATION CONTROLLERS

Campanilla Italy Group, S.L., located at Calle Garrido Atienza, 21. Santa Fe, Granada, Spain, with CIF B18808915, is responsible for the processing of personal information collected and processed through Hipercalzado Services.

What Personal Information Does Hipercalzado Collect from Customers?

We collect your personal information to provide and continuously improve our products and services.

These are the types of information we collect:

·Information You Provide to Us: We receive and store all the information you provide in connection with Hipercalzado Services. You may choose not to provide certain information, but if you do, you may not be able to enjoy many of the Hipercalzado Services.

·Automatic Information: Every time you use the Hipercalzado Services, we automatically receive and store certain types of information, such as usage information, including your interaction with the content and services available through Hipercalzado Services. For example, as many other websites do, we use "cookies" and other unique identifiers to gather certain information when your Internet browser or device accesses the Hipercalzado Services and other types of content offered by or on behalf of Hipercalzado on other websites.

·Information from Other Sources: We may receive information about you from other sources.

For What Purposes Does Hipercalzado Process Your Personal Information?

We process your personal information to operate, provide, and improve the Hipercalzado Services that we offer to our customers. These purposes include:

·Purchase and delivery of products and services. We use your personal information to accept and manage orders, deliver products, and communicate with you regarding orders and products.

·Compliance with legal obligations. In some cases, we are legally required to collect and process your personal information. For example, we collect third-party vendor information regarding their business location and bank account for identity verification, among other purposes.

·Communicating with you. We use your personal information to communicate with you regarding the Hipercalzado Services through various channels (e.g., phone, email, chat).

COOKIE INFORMATION

We use cookies to allow our systems to recognize your browser or device and provide you with Hipercalzado Services. For more information about cookies and how we use them, please read our Cookie Policy

Does Hipercalzado Share Your Personal Information?

Customer information is a vital part of our business, and we do not engage in the sale of our customers' personal information to third parties.

·Third-Party Service Providers: We hire other companies and people to perform certain functions for us. Some of the functions they perform may include: fulfilling product and service orders, shipping packages, sending mail and emails, removing duplicate information from customer lists, performing data analysis, and providing customer service. These third-party service providers will have access to personal information necessary to perform their functions but will not use it for other purposes. They must also process personal information in accordance with this Privacy Notice and applicable data protection laws.

·Corporate Transactions: As we develop our business, we may buy or sell other companies or services. In such transactions, one of the assets of the transferred companies is typically the personal information of customers; such information will remain subject to the commitments made in the pre-existing Privacy Notices (unless, of course, the customer authorizes otherwise). In the unlikely event that Hipercalzado or most of its assets are acquired by a third party, customer personal information would be one of the transferred assets.

·Protection of Hipercalzado: We disclose personal information and account data of our customers when we believe disclosure is necessary to comply with the law, enforce or apply the Terms of Use and Sale, and other agreements, or to protect the rights, property, or safety of Hipercalzado, its users, or third parties. This includes sharing information with other companies and organizations for fraud protection and reducing credit risk.

IS MY PERSONAL INFORMATION SAFE?

We design our systems and devices with your security and privacy in mind.

·We work to protect the security of your personal information during transmission using Secure Sockets Layer (SSL) software, which encrypts the information you enter.

·When handling credit card data, we comply with the Payment Card Industry Data Security Standards (PCI DSS).

·We have physical, electronic, and procedural security systems in place for the collection, storage, and disclosure of customer personal information. Our security procedures may involve asking you for proof of identity before we disclose confidential information to you.

·Our devices have security features that protect them from unauthorized access and data loss.

·It is important that you protect yourself against unauthorized access to your password and to your computers, devices, and applications. Always ensure that you log off when you finish using a shared computer.

WHAT INFORMATION DO I HAVE ACCESS TO?

You can access your data, including your name, address, payment options, profile data, settings, and purchase history in the “My Account” section on the website.

WHAT OPTIONS DO I HAVE?

If you have any questions or concerns about how we collect and process your personal information, please contact our Customer Service.

·As stated earlier, you may choose not to provide certain personal information, but in that case, you may lose the ability to benefit from many of the Hipercalzado Services.

·You can add or update certain personal information in the “My Account” page. Typically, each time you update your data, we save a copy of the previous version for our records.

·If you do not wish to receive emails or other communications, please adjust your email subscriptions and notification preferences by accessing "My Account." If you do not wish to receive notifications from our mobile application, please adjust the notification preferences in the app or on your device.

·In the Help function of most browsers and devices, you can find instructions on how to configure the browser or device to reject cookies, notify you whenever you receive a new cookie, or disable all cookies. We recommend keeping cookies enabled as they provide you with many essential Hipercalzado Services. For example, if you reject or block our cookies, you will not be able to add items to your cart, access the checkout page, or use any of the Hipercalzado Services that require you to log in. For more information on cookies, please review our Cookie Policy.

·If you wish to browse our websites anonymously, you can do so by logging out of your account and disabling cookies in your browser.

·When you give your consent for us to process your personal information for a specific purpose, you can revoke it at any time, and we will stop processing your personal information for that purpose.

·You can also object to other types of processing. Most devices not belonging to Hipercalzado also allow users to modify device permissions (e.g., disabling/accessing location services, contacts). For most devices, these controls can be found in the device's settings menu. If you have questions about how to modify permissions on third-party devices, we recommend contacting your mobile carrier or device manufacturer, as each device may have different permission settings.

In addition, under applicable law, you have the right to access, rectify, and delete your personal information, as well as request data portability. You may also object to the processing of your personal information or request that we limit such processing in certain circumstances. To do so, please access the "My Account" section or contact Customer Service.

IS THE USE OF HIPERCALZADO SERVICES ALLOWED FOR MINORS?

Minors are not allowed to purchase products from Hipercalzado. Products for minors sold by us must be purchased by adults. Minors under 18 can only use the Hipercalzado Services under the supervision of a parent or guardian.

How Long Do We Keep Your Personal Information?

We keep your personal information so you can continue to use the Hipercalzado Services on an ongoing basis and for as long as necessary to fulfill the purposes described in this Privacy Notice, as required by applicable law (e.g., for tax and accounting purposes), or as otherwise communicated to you. For example, we keep your transaction history so you can review past purchases (and repeat orders if you wish) and the addresses where you’ve sent orders.

CONTACTS, NOTIFICATIONS, AND REVIEWS

If you have any questions regarding privacy at Hipercalzado or would like to contact one of our data controllers, please email us with your inquiry and we will attempt to resolve it. You can also contact the data protection officer for these data controllers through Hipercalzado.

Our activities are constantly evolving, and so will our Privacy Notice. We recommend you visit our website frequently to check for the latest changes. Unless otherwise stated, our current Privacy Notice will apply to all personal information we process about you and your account. However, we stand by our word, and we will never make substantial changes to our policies or practices to make them less effective in protecting our customers' personal information collected in the past, unless we have the prior consent of the affected customers.

EXAMPLES OF COLLECTED INFORMATION

Information You Provide When Using Hipercalzado Services:

You provide us with information in the following cases:

·Search for products or services;

·Place an order through Hipercalzado Services;

·Download, view, or use content on a device or through a service or application; download or use an application on a device;

·Provide information on "My Account" (and you can have more than one if you've used more than one email address or phone number when purchasing with us) or in the "Edit Profile" section;

·Upload your contact or shipping addresses.

·Set your preferences, provide access permissions to data, or interact with your device or other Hipercalzado Services;

·Communicate with us by phone, email, or otherwise;

·Fill out a questionnaire, create a support ticket, or contest a registration form;

·Upload images, videos, or other files.

·Participate in community features or provide and rate customer reviews.

By performing the above actions, you are providing us with personal information such as your name, address, phone number, payment information, your age, information about your location, the people to whom items have been shipped (including postal addresses and phone numbers), your friends’ or other people's email addresses, content of reviews and emails you send us, personal descriptions and profile photos, images and videos stored in connection with Hipercalzado Services, identity and status-related information, corporate and financial information, credit history data, VAT numbers, and log files and device configurations.

Automatic Information:

Here are some examples of information we collect and analyze:

·The IP address you use to connect to the Internet with your computer or device;

·Username, email address, and password of your account;

·Information about your computer, device, and Internet connection, such as the device application or version and type of your browser, browser connection types and versions, operating system, or timezone settings;

·Location of your device or computer;

·Information related to your interaction with content, such as content download data.

·Device parameters, such as when a device is being used, application usage, connectivity data, and any errors or failures;

·Parameters of Hipercalzado Services (e.g., presence of technical errors, your interactions with service and content features, your configuration preferences, and backup data, location of your device running an app, data about images and files uploaded (e.g., file name, dates, times, and location of your images));

·Purchase and content usage history (we sometimes collect similar information from multiple customers to create apps like "Top Sellers");

·"Page visit history" (URL) from, to, and through our website (including date and time), cookie number, products and/or content you visited or searched for, page response times, download errors, information on page interactions (clicks, scrolling, or how many times the mouse hovers over specific items); and

·Phone numbers used to call our customer service.

We may also use device identifiers, cookies, and other technologies on devices, applications, and our websites to collect browsing data, usage data, or other technical information for fraud prevention purposes.

Information Collected from Other Sources:

Here are some examples of information we collect from other sources:

·Updated postal and shipping information we collect from shipping companies or other third parties to correct our records and facilitate the delivery of your next purchase;

·Information about your account, purchases and returns, your visits to the website, or other information regarding your interactions with companies with which we develop offers under the same brand or to which we provide technical, compliance, payment, advertising, or other services;

·Links and search results, including paid listings;

INFORMATION YOU CAN ACCESS:

Some examples of information you can access from Hipercalzado Services are:

·The status of recent orders (including subscriptions);

·Your full order history;

·Personal information (including name, email, password, communication and personalized advertising preferences, address book)

·Email alert preferences (including Product Availability Alerts, Shipments, Special Occasion Reminders, and Newsletters);

·Your content, devices, services, and related preferences;

·Content you have viewed recently;

·Your Profile (including your Product Reviews, Recommendations, Reminders, and personal profile).

MARKETPLACE INFORMATION

The handling of information from Marketplaces is as follows:

- Collected:

via API (web services) or AWS.

- Processed:

Our management system processes the information to generate tax documents according to applicable legislation and process shipments for the orders to the provided address.

- Stored:

We have physical, electronic, and procedural security systems in place for the collection, storage, and disclosure of customer personal information.

Our devices offer security features that protect them from unauthorized access and data loss.

- Used:

We use the collected data for:

Purchase and delivery of products and services. We use your personal information to accept and manage orders, deliver products, and communicate with you regarding orders and products.

Compliance with legal obligations. In some cases, we are legally obligated to collect and process your personal information. For example, we collect information from third-party vendors about their location and bank account for identity verification, among other purposes.

- Shared:

We share name, surname, full address, and phone number with the shipping company for processing and delivering orders.

- Deleted:

We retain personal information for the time necessary to fulfill the purposes described in this Privacy Notice, as required by law (e.g., for tax and accounting purposes). After this mandatory legal period, all personal data will be deleted from our systems.